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Utility Bill Payment Utilities Billing Update 2026 There is a new billing and online payment system as of January 1, 2023. INSTRUCTIONS TO SET UP ACCOUNT ARE HERE The City of Haysville has entered into an agreement with Tyler Technologies to provide this online payment service. A convenience fee of $1.25 will be charged for all payments made through the site processed using this service. This fee is not charged nor collected by the City but by the third-party payment provider. If you have any questions, please contact us at 316-529-5900. There are no fees for paying in person, using the drop box, mailing a payment, calling City Hall at 316-529-5900, or setting up automatic withdrawal (ACH) from your bank account. To make a payment click HERE Automatic Payments: You can have your water bill automatically deducted from your checking or savings account. Payments are deducted on the 15th of each month. Complete the Authorization Form and return it to City Hall with a voided check or deposit slip to begin this service. E-billing for Water Bills: Go paperless and receive your water bill through e-mail. Sign up at City Hall, 200 W. Grand, or complete and print the form , and return to City Hall. Electronic Funds Transfer (EFT): We are proud to offer a new EFT option to pay your bill online with doxo, the simple, secure, all-in-one bill payment service that's easy to use from any device. There is no cost to sign up with doxo. Making payments to the City of Haysville from your bank account is also FREE. Convenience fees apply on credit and debit card payments ($3.99 or 3.5%, whichever is greater based on payment amount). PLEASE NOTE: Payments made using this option are not received by the city for 2-4 BUSINESS DAYS. If your service has been disconnected or you have received a late notice, call City Hall at 316-529-5900 to make your payment. To make a doxo payment, click HERE Service Set Up: The City of Haysville provides water and wastewater services to residents. To sign up for these services, a set up fee of $25 must accompany a signature card, and can be handled at City Hall, 200 West Grand Avenue. Requests for service must be made one business day prior to turning your water on. Service Transfer: For transfer of service from one residence in the City to another, a Transfer Fee of $15.00 is charged. That helps cover the cost of reading one meter, turning it off, setting up service at another address, and turning that service on, as well as the record keeping to final out one address and set up the billing account for another. Requests must be made one business day prior to transferring your service. Water Rates: The current water rate is $3.50 per thousand gallons used. In addition to the City's rate, there is a $.032 per thousand gallons water fee charged by the state. A higher fee is charged for residents outside the City limits who are served by Haysville's water system. Wastewater Rates: Wastewater is charged based on water used during the months of January, February, and March each year. The usage is averaged, then calculated at $7.25 per thousand gallons, which will be the fee for the next year. If a resident has not yet established usage during January, February, and March, the city-wide average is used which is $25.38, or 3,500 gallons (this does not include commercial accounts). A fee of $5.00 is added to each account for the cost of maintaining the wastewater treatment facility. There is also a storm water fee of $2.50/month for residential customers. Non-residential developed property is charged a storm water fee based on property size. Fees: A late fee of 5% on water and wastewater is added if the bill is unpaid after the 20th of each month. Delinquencies: Delinquent notices are sent to those accounts past due after the 20th of the previous month. About 2 weeks after that date, those accounts still unpaid will be turned off for non-payment. This is done on a Wednesday and is usually about the 2nd Wednesday of each month. If an account is unpaid on water shut-off day, an additional penalty of $40 is added to the account, whether or not the water is actually turned off. A GREEN DELINQUENT NOTICE is sent out one week before the utility shut off date and is the final notice. Billing Information: There are approximately 4,500 water meters in the City of Haysville and they are read beginning the first week of each month. The information is then sent to the Utility Billing Specialist and bills are calculated and printed. Utility bills are mailed so customers receive them on the 1st of the month if at all possible. Something to remember is that the utility bill received the first of the month is actually for water used two months prior. For instance, meters are read the first week of June for water used during the month of May. Bills are calculated and printed and the customer will receive the bill about July 1. The usage shown on the July 1 statement, therefore, is for water used during May. New customers may not receive their first bill for nearly two months for the same reasons. Temporary Water Service: In some cases, a temporary water service can be requested. If a landlord is cleaning up a property for the next tenant, but does not want to set up an account for the week or two necessary for that purpose, a temporary service for one week at a time, for a charge of $20 can be obtained. The charge is $20 per week, but no more than two weeks is allowed. The commercial rate for temporary water service is $15.51 per week plus sales tax. Water Bill Extensions: If an unforeseen emergency prevents a customer from being able to pay their utility bill on time, an extension can be requested. In order to obtain an extension, a form for that purpose must be signed by the customer, stating when they will be paying for the bill. Extensions are only given for two weeks. If the extension is not requested until water shut off day, an additional penalty of $40 is added to the bill. Three extensions are allowed annually. Adjustment Policy: A water leak in the service line to a residence may result in a large amount of water being charged on the customer's bill. A licensed plumber is required to make any repairs to water lines in the City of Haysville and a permit is also required. If the code is followed and proper inspections are made, the customer may request an adjustment to the water bill of half the excess water. That would mean the customer pays for half and the City "forgives" half. If the code is not followed and a licensed plumber with a permit is not used, a reduced adjustment may be made with proper proof of repairs. That type of adjustment will only be made once. Tips for Keeping Water Pipes from Freezing : A list of helpful tips to keep the water running during the cold, winter months.

City Clerk Angela Fulton City Clerk/Treasurer afulton@haysvilleks.gov 200 W. Grand Avenue 316.529.5900 Hours Monday- Thursday 7:30 am - 5:00 pm Friday 7:30 am - 11:30 am The City Clerk Department encompasses several different aspects of the City's essential functions. The department's responsibilities include, but are not limited to: the budget, business licenses and permits, special assessments, utility billing, and voter registration. Audit Reports Business Licenses Opportunity to Work Notice Civil Rights/Fair Housing Policy HUD Complaint Form Fair Housing Area Offices Fair Housing Act of 1988 Utility Billing Know Your Rights Know Your Right - Spanish Kansas Tenants Handbook Kansas Landlords Handbook Tenant Issues and Rights Kansas Act Against Discrimination No Surprises Act Requirement Summary of New Ordinances

Event Calendar Monthly Meal Menu Monthly Newsletter Welcome! Our facility is open for citizens 55+ to visit for a wide variety of programs such as exercise classes (Chair Yoga, STEPS, Drumming), cards, BINGO, dominoes, poker, craft and paint parties, day trips, cooking classes and more! Meals on Wheels and Friendship Meals are available as well. Our goal is to provide a safe environment for seniors to interact with each other within the community. Memberships are available for $5.00 per calendar year. Some activities and outings may require a small additional fee. Haysville Hustle Exercise Classes Recurring Activities Follow Us on Facebook Food Bank and Commodities Live Your Life & Forget Your Age! Kristen McDaniel Director of Senior Services and Transportation kmcdaniel@haysvilleks.gov Eula McKinley Senior Center Program Specialist emckinley@haysvilleks.gov 160 E. Karla Avenue 316.529.5903 Hours Monday- Friday 8:00 am - 5:00 pm Senior Center

Historic Committee The Haysville Historic Committee works with the City Council, Park Board, and Planning Commission to promote the educational, cultural, and economic and general welfare of the community. Committee Members Patty Waters - Chair Kyle Boe Teresa Wilson Brooke Aziere - Vice Chair Wanda Gilmere Lyn Worrell Danny Walters (Mayor's Designee) Debbie Coleman (Planning’s Designee) Ken Bell (Park Board's Designee) Meetings The Committee meets at 5:30 p.m. on the third Tuesday of the following months: February 18, 2025 April 15, 2025 August 19, 2025 October 21. 2025 Master Plan Hometown Market Village Christmas Historic Brochure Kailyn Hogan Phone 316-529-5900 Email khogan@haysvilleks.gov

MULTIMEDIA Allen Hanton Multimedia Specialist 316.529.5900 ahanton@haysvilleks.gov 200 W. Grand Avenue YouTube Channel Submit an Advertising Event City Council Meeting 11/10/2025 Planning Commission/BZA Meeting 10/23/2025

Justin Bruster - Ward IV Ward IV - Justin Bruster jbruster060@gmail.com Term Expires Dec. 2027 316.706.7849 Councilperson Justin Bruster was elected to the City Council in 2023 and has been a resident of Haysville for 32 years, with periods of residence off and on. A graduate of Campus High School in 2000, he holds a bachelor’s degree in Human Biology from the University of Kansas. Following this, he pursued an associate degree in Fire Science from Hutchinson Community College. Justin worked as a wildland firefighter for the San Juan National Forest from 2006 to 2007 and joined the Wichita Fire Department in 2008. Currently serving as Acting Lieutenant, he also serves as an Interim Systems Analyst for Wichita Fire Administration Staff. In 2010, Justin decided to move back to Haysville, driven by the desire to raise his family in the same vibrant community that shaped his upbringing. He has been married to Alicia since 2010, and together they are proud parents of three children. Both are actively involved members of Haysville Christian Church. Beyond his commitment to public safety, Justin has made significant contributions to the local youth by serving as a substitute teacher for USD 261 during his days off from the fire department and helping with scouting in Haysville. Justin achieved the rank of Eagle Scout in 2000 from Troop 895 and has remained actively involved in scouting, serving as a committee chair and now as a Cub Master for Pack 893. In 2024, he is set to assume the role of Southwind’s District Chair for scouting. Through his involvement, Justin shapes the experiences of youth, fostering leadership and instilling values that contribute to Haysville's community spirit and citizenship. Despite his diverse experiences, Justin deeply appreciates Haysville's close-knit community, citing the excellent school system, vibrant community events, and the sense of belonging as cherished aspects.

Planning & BZA The Planning Commission is responsible for: Annually reviewing the Comprehensive Plan to ensure it continues to be relevant Preparing, adopting, and maintaining the Zoning Regulations and Subdivision Regulations Reviewing and making recommendations about planning and zoning issues in the city including rezoning, special use permits, and plats, which are then considered by the Haysville City Council Working with other committees and boards to develop and update various long-range plans and maps to ensure smart and efficient growth for the City of Haysville Planning Commission concurrently serve as the City's Board of Zoning Appeals and is responsible for considering various appeals, variances, exceptions, and related zoning matters. Planning Commission Members Tim Aziere, Ward I - Chair Debbie Coleman, Ward III - Vice-Chair Traci Sprayberry - Ward II Dan Rinke, Ward II Mark Williams, Ward IV Brandon Trube, Area of Influence Jeff Blood, Area of Influence Meetings Meetings are open to the public and held at 6:00 PM at City Hall on the 2nd and 4th Thursdays of each month, unless there are no agenda items. Planning/BZA Agendas Planning Commission Closing Calendar For more information, please contact the Planning Department at 316.529.5900

Chris Elsen Memorial Skate Park 395 South Jane Hike and Bike Path Basketball Goals Address 395 South Jane Haysville, KS Phone 316.529.5922 Email haysvillerec@haysvilleks.gov

Administrative Services The Administrative Department consists of Economic Development, Planning and Zoning, Communications, Multi-media, IT, and the Senior Center operations. Area of Responsibility Areas of Supervision City Legal Multimedia and Digital Communications IT, Communications Senior Center operations Planning/Zoning Community Promote and encourage community and economic development Act as a liaison with citizens, businesses, community organizations, and government agencies Monitor state and federal legislation Implements and enforces policies established by elected officials Oversight Prepare City Council agenda, including support materials Coordinate compliance with national and state laws Enforces and implements local Zoning codes Manages Floodplain management and certification Supervision of all City projects and grants City Finances Recommend annual budget, prepares a budget for the city council's consideration Administer the adopted budget and capital improvement projects Accountable of all City projects and grants Quick Links Council Agendas Doing Business Planning/Zoning Multimedia Park Board WiFi Maps Haysville Hometown Hero Application City Administrator The City Administrator is responsible for providing leadership in the daily administration and implementation of all City operations and the policies, goals, and vision set forth by the Mayor and the City Council. Will Black City Administrator Phone 316.529.5900 Email wblack@haysvilleks.gov Georgie Carter Deputy City Administrator Phone 316.529.5900 Email gcarter@haysvilleks.gov

Kirby Park Shelter 608 Chatta Street Located in Kirby Park $30 with electricity Sink and Counter Space Playground Picnic Shelter Basketball Goals Soccer Fields Off Street Parking Please contact the HAC at 316.529.5922 between the hours of 8 AM to 5 PM, M-F o r email haysvillerec@haysville-ks.com See calendar here for availability While every effort is made to keep this calendar up to date, please contact the HAC to verify the availability of the facility. Address 608 Chatta Street Haysville, KS Phone 316.529.5922 Email haysvillerec@haysvilleks.gov

Investigations Malcolm Young Investigations Commander myoung@haysvilleks.gov Chad Case Supervisor ccase@haysvilleks.gov Brady Simmons Detective bsimmons@haysvilleks.gov 200 W. Grand Avenue 316.529.5912 The function of the Haysville Police Department's Investigations Section is to review and investigate reports of felony and misdemenor crimes, identify suspects, both adult and juvenile, and prepare cases for prosecution with the District Attorney's Office or the Haysville City Prosecutors Office. All criminal reports made to the Haysville Police Department are refered to the Investigations Section for further review. Detectives are assigned cases based ,in part, on the information provided to them through officer's reports, victims statements, and eye witness accounts. Other factors used to decide if a case will be assigned for further investigation include: clear descriptions that will identify the suspect, license tag information, direct knowledge of who committed the crime, physical evidence that can identify the suspect, or witnesses who are able to positively identify the suspect. There could be other factors that may also be used in determining case assignment. There are instances where a report will contain all the necessary information needed to determine that a crime has been committed and there is a known suspect responsible for the crime. Those cases are reviewed for completeness and a determination is made based on probable cause whether it is a misdemenor or a felony. If all of the necessary information is there the cases are immediately assigned to a detective for preperation and presentation to the Sedgwick County District Attorney's office. A review date is set with the DA as soon as possible. Only felony cases are reviewed by the District Attorney and done by appointment only. Any misdemenor cases will be forwarded to the Haysville Municipal Court and City Prosecutor for local prosecution. In the case where a Detective has exhausted all leads and no more information was developed towards prosecution, the case will be considered inactive. Should new information be developed, the case can be reopened for further investigation. If you are the victim of a crime currently being investigated by the Haysville Police Department and have a question about your case you can contact the Investigations Section.

Country Lakes Park 2330 Country Lakes Street Playground On street parking Address 2330 Country Lakes Street Haysville, KS Phone 316.529.5922 Email haysvillerec@haysvilleks.gov